Last Updated: October 10, 2026
At Aquarium of Guam (“Aquarium of Guam,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information.
As a destination that welcomes visitors to Guam, from the United States, Asia, Australia, Europe, and around the world, we strive to handle personal information responsibly and transparently. Our privacy practices are designed to align with internationally recognized privacy principles, including those reflected in the European Union’s General Data Protection Regulation (GDPR).
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you:
By using our website or services, you acknowledge the practices described in this Privacy Policy.
Aquarium of Guam is committed to protecting personal information through the following principles:
We explain what information we collect, why we collect it, and how it is used.
We only use personal information for the legitimate purposes for which it was collected.
We collect only the information necessary to provide our services and operate our organisation.
We take reasonable steps to ensure personal information remains accurate and up to date.
We retain personal information only as long as necessary to fulfill legal, operational, and business purposes.
We use reasonable technical and organisational safeguards to protect personal information.
We are responsible for maintaining privacy practices that comply with applicable laws and recognized privacy standards.
We may collect information directly from you, automatically through your use of our website, or from trusted third parties.
If you apply for employment opportunities, we may collect:
Information provided when you:
Payments are processed by secure third-party payment providers. Aquarium of Guam does not store complete payment/credit card numbers on its systems.
When you visit our website, we may automatically collect:
This information helps us improve our website, measure engagement, provide security, and enhance visitor experiences.
Our website uses cookies, pixels, web beacons, and similar technologies.
These technologies help us:
Where required by applicable law, including GDPR, we will obtain consent before placing non-essential cookies on your device.
You may control or disable cookies through your browser settings; however, some website features may not function correctly if cookies are disabled.
We may use personal information to:
With your consent where required by law, we may:
Where applicable, including under GDPR, Aquarium of Guam processes personal information based on one or more lawful grounds:
We do not sell personal information.
We may share information with:
Trusted third parties that help us operate our business, including:
When you participate in jointly operated events or programs, information may be shared as necessary to administer those activities.
We may disclose information:
In the event of a merger, acquisition, restructuring, or transfer of assets, personal information may be transferred as part of that transaction.
We may use advertising and analytics platforms to understand how visitors use our website and to improve our communications.
Examples may include:
These providers may use cookies and similar technologies to collect information regarding website usage.
You may control certain advertising preferences through your browser settings and industry opt-out tools.
If you become a member, make a donation, sponsor a program, or support conservation initiatives, we may collect information necessary to:
Aquarium of Guam may photograph, video record, or livestream activities within public areas of its facilities for educational, promotional, operational, security, and archival purposes.
Visitors may incidentally appear in photographs or recordings captured during their visit.
Where required by law, separate consent may be obtained for specific uses.
Protecting children’s privacy is important to us.
Our website is intended for a general audience and is not directed toward children under 13 years of age.
We do not knowingly collect personal information online from children under 13 without appropriate parental or guardian consent where required by law.
Parents or guardians who believe their child has submitted personal information should contact us so we can review and take appropriate action, as may be needed.
Aquarium of Guam welcomes visitors from around the world.
Personal information may be stored, processed, or transferred to Guam, the United States, or other countries where our service providers maintain operations.
Where international transfers occur, we will take reasonable measures to ensure appropriate safeguards are in place for the protection of personal information.
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from:
Although we strive to protect personal information, no method of transmission or storage can be guaranteed to be completely secure.
We retain personal information only as long as necessary to:
Retention periods vary depending on the type of information and applicable legal requirements.
Depending on where you reside, you may have rights relating to your personal information.
These rights may include:
Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information in certain circumstances.
Request limitations on how personal information is processed.
Object to particular types of data processing, including direct marketing.
Request a copy of personal information in a structured, commonly used format.
Withdraw consent where processing relies on consent.
To exercise privacy rights, please contact:
Aquarium of Guam
1245 Pale San Vitores Road, Suite 400
Tamuning, Guam 96913
Phone: +1 (671) 649-9191
We may request identity verification before processing requests.
You may opt out of marketing communications at any time by:
Please note that transaction-related communications, such as receipts and booking confirmations, may still be sent where necessary.
If Aquarium of Guam becomes aware of a data breach involving personal information, we will investigate promptly and take appropriate actions to contain, assess, and remediate the incident, as may be needed.
Where required by applicable law, affected individuals and regulatory authorities will be notified within legally required timeframes.
Our website may contain links to third-party websites, applications, services, or social media platforms.
Aquarium of Guam is not responsible for the privacy practices of third parties. We encourage visitors to review the privacy policies of any third-party services they access.
We may update this Privacy Policy periodically.
Any revisions will be posted on this page, and the “Last Updated” date will be revised accordingly.
We encourage visitors to review this Privacy Policy regularly.
If you have questions, comments, or requests regarding this Privacy Policy or the handling of personal information, please contact:
Aquarium of Guam
1245 Pale San Vitores Road, Suite 400
Tamuning, Guam 96913
Phone: +1 (671) 649-9191
